Who We Help

Crisis: Anything that overwhelms your normal ability to cope.

At the Arkansas Crisis Center we Restore Hope, Empower People and Save Lives through suicide awareness and crisis intervention services for those experiencing crises in Arkansas.

UPDATE:  In 2017

Who We Help – Anyone Who Calls Our Center

We are currently operating on a limited schedule and posted hours.  We are still taking calls.  If we are unable to answer or it is outside our posted hours, please call the National Suicide Prevention Lifeline at 1-800-273-8255.  Your call is important to us.  We are continually working to recruit and train volunteers to answer the crisis line and crisis chat.  As always if you are experiencing a medical emergency call 911.

2016 was a year of rebuilding for the ACC,  With turnover in staff and lack of volunteers we were unable to continue as a 24/7 service.  With much disappointment we had to make some difficult choices.  The responsibility of running and answering a crisis line is more than a phone system, office space and staffing.  Finding Volunteers who want to be on the Crisis Line and want to listen to others is huge for us and what makes the Crisis Line successful.  We have a long history of being a “Volunteer” agency and serving Arkansans in Crisis Prevention and Intervention. It is our goal to move forward this year with improved standards in training, and best practices for collaborative plans with caller and active rescue measure when necessary.

The ACC would like callers to know that we are here to listen, and that we work together as a team to make sure that you are given the time and attention needed when you call.  Crisis is defined by the caller, our Call Specialists are trained to deal with all types of crisis and concerns callers might have.  Please call us, we are here to listen.

We do still continue to travel statewide to provide community outreach and suicide and mental health awareness and prevention.

Our mission it to help those in the community who struggle with thoughts of suicide and/or mental health issues and individuals who have lost loved ones to suicide or deal with loved ones with mental health issues.

 

In 2013,

  • via the 24/7 Hotline and Online Chat programs, our specialists were able to listen and provide support to more than 7,300 Arkansans from each county in Arkansas.
  • We traveled statewide to provide community outreach and customized suicide awareness and prevention trainings.
  • We responded with compassion and strength to provide crisis intervention to schools, police departments and fire stations that experienced extraordinarily stressful events and requested services from our CISM Critical Response Team.
  • We have added qualified ASIST – Applied Suicide Intervention Skills Trainers, to insure that we are able to provide ASIST Training and help persons become prepared in Suicide First Aid.