Currently, our hours of operation are between of 8 am and 11 pm when volunteers are available to answer.  If you need assistance during hours when we are not available, or if for any reason you are unable to connect with us on our hotline or through chat, please call the National Suicide Prevention Lifeline at 1-800-273-8255 (TALK). If you are in need of medical attention or you are in immediate danger, please dial 9-1-1. **Please note that when we are unavailable, you will receive a voice message asking you to call the National Suicide Prevention Lifeline at 1-800-273-8255 (TALK), where your call will be routed to the next available crisis call center.  

If you would like to help us expand our hours of operation on our hotline, online crisis chat, survivors of suicide support groups, or community suicide prevention and awareness, please contact Melissa Jackson, Crisis Services Program Manager, at  or by phone 479-365-2142.   We need your help!

In 1985, the Arkansas Crisis Center (formerly known as the Northwest Arkansas Crisis Intervention Center) started as an all-volunteer organization committed to listening to Arkansans in crisis.

Today, our staff and volunteers continue in the footsteps of our founders to restore hope, empower people, and save lives through suicide awareness and crisis intervention services for those experiencing crisis in Arkansas. Our goal is that everyone will have the help they need to prevail over crises and will use the experience to make positive changes in their lives.

The ACC plays a crucial role in linking residents in need with available community resources. It is our vision that ACC will be the recognized leader in suicide awareness and crisis intervention services throughout the state of Arkansas.

The Arkansas Crisis Center is a 501(c)3 organization and needs your support to continue to provide our mission of Restoring Hope, Empowering People and Saving Lives in Arkansas.

Please help by donating now. For more information contact Mary Katherine McKinley, Executive Director, at 479.365.2140 or Email at





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